Eveline Thomas

Eveline Thomas is a seasoned IDT leader and Intelligent Operations Competency Manager at Shell, where she drives the transformation of run‑the‑business operations through observability, automation, and agentic AI.

She shapes the people and capability agenda—building AI fluency, standardising ways of working, and scaling automation patterns that turn signals into actionable outcomes.

A recognised community builder and speaker, Eveline curates leadership engagement around skills and operating‑model evolution and champions large‑scale upskilling initiatives that bring AI into day‑to‑day operations.

At Go Digital Energy, she will share practical lessons from Shell’s journey—emphasising that success depends not only on tools and technology, but equally on behaviours, culture, and preparing the workforce for an AI‑augmented future.