Accenture’s Technology Vision for Energy 2019 outlines five trends which explore what the post-digital world could look like for the industry. These are critical to every company’s success—and include the technologies that will help the energy sector lead in this next phase of innovation.
The main takeaways of this report are:
- Digital is transforming industries and technology is putting companies on the reinvention path, however the journey is increasingly complex.
- Energy companies are all investing in digital technologies, but there is a question of how the leaders will set themselves apart.
- Oil companies looking to differentiate themselves must be aware of five distinct technology trends that will characterize the “post-digital” future.
- The post-digital era will be one where each consumer, employee and business partner will have their own reality, and every moment will represent an opportunity for companies to play a role in shaping it.
Trend 1: Understanding the DNA of DARQ
Distributed ledger technology, AI, extended reality, and quantum computing will be the next set of new technologies to spark a step change, letting energy companies reimagine the entire industry and its role in the world.
AI is the number one DARQ technology – both upstream and downstream executives ranked this technology as the one which would have the greatest impact on their organization over the next three years
Trend 2: Unlock unique consumers and unique opportunities
Tech-driven interactions create a tech identity for every energy customer— key to understanding the next generation of consumers, and delivering individualized, experience-based relationships.
Trend 3: Change the workplace or hinder the workforce
Energy workforces are becoming Human+: each worker is empowered by their skills and knowledge plus a new set of tech-driven capabilities. Now, energy companies must adapt technology strategies to support a new way of working in the post-digital age.
Trend 4: Enterprises are not victims, they’re vectors – creating new ecosystems
Ecosystem-driven business connections increase energy company exposure to risks. Leaders recognize that just as they collaborate with entire ecosystems to deliver best-in-class products, services, and experiences, security must join that effort as well.
Trend 5: Meet consumers’ needs at the speed of now
Technology is creating a world of intensely customized and on-demand experiences, and energy companies must reinvent their organizations to find and capture those opportunities as they come.
Tomorrow’s energy industry leaders are already investing in the digital ecosystems of the future and the next wave of emerging technologies. This should give them a good start in the post-digital era—an age with massive customer, employee, and societal expectations.
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